Network seems to be unreachable from certain world areas

Incident Report for tuotempo srl

Resolved

Incident Has been completely restored. No data loss no inconsistency to report.
Posted Jun 24, 2015 - 16:44 CEST

Monitoring

Cluster Restored, monitoring the situation
Posted Jun 24, 2015 - 16:36 CEST

Update

Still working on database cluster's nodes recovery
Posted Jun 24, 2015 - 16:33 CEST

Update

We have currently identified the problem on certain databse cluster nodes which are hosting some of our clients' accounts. still acting to restore.
Posted Jun 24, 2015 - 16:20 CEST

Update

Some of the Accounts are unreachable at the moment.
Still recovering
Posted Jun 24, 2015 - 16:15 CEST

Investigating

We are currently investigating this issue.
Posted Jun 24, 2015 - 16:11 CEST